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ER visits with dementia

ERs are loud, bright, slow, and full of strangers — exactly the wrong environment for a confused brain. Prep makes the difference.

Updated 2026-02-27

Before you go (when you can)

  1. Call the GUIDE 24/7 line or primary care first — many crises de-escalate over the phone.
  2. Print/screenshot the Continuity Passport (or a one-page summary).
  3. Pack a 'hospital bag' — change of clothes, hearing aids, glasses, dentures, comfort object, favorite snack, list of medications.
  4. Bring a healthcare proxy / POA copy — most ERs will demand it before letting you make decisions.

At the ER

  • Speak up at triage: 'This person has dementia. They cannot wait alone. They will become agitated.'
  • Ask for a quiet room when possible.
  • Stay with them. Don't leave to get coffee unless someone else can sit.
  • Limit IVs, restraints, and bright lights — request these only when necessary.
  • Sundowning will hit during ER visits. Bring food, water, hydration. Avoid sedating meds if possible.

Things to insist on

  • Quick UTI screen if confusion has worsened (urine dip + culture).
  • Pain assessment — undiagnosed pain is the #1 missed cause of dementia ER visits.
  • Med list review for anticholinergics, benzos, opioids.
  • Discharge plan that includes the GUIDE navigator's name and number.

Frequently asked questions

Should I go to the ER for a UTI?
Only if there's fever, severe lethargy, or signs of sepsis. Most UTIs can be diagnosed and treated at primary care or urgent care.
What about hospital-acquired delirium?
Real and common. A 3-day hospital stay can drop cognition by months. Minimize stays when possible.

Every dementia journey is different.

Memory Lane Care helps you understand what applies to your loved one, what to expect next, and which resources fit your family's situation.

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